At Mmanisha’s Academy, founded by Manisha Mangwani, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or enquire about our programs.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Mobile/WhatsApp number
- Email address
- Information you provide when enquiring about our programs
- Information submitted through contact or enquiry forms
- Any other information you choose to provide when communicating with us
We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide information about our handwriting programs
- Help you choose an appropriate program
- Communicate with you through WhatsApp, phone, or email
- Process enrolments or other requested services
- Improve our website, programs, and customer experience
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or consent where required by law.
3. WhatsApp Communication
If you contact Mmanisha’s Academy through WhatsApp, we may use the phone number and information you provide to respond to your enquiry and communicate with you regarding our programs and services.
WhatsApp communications are also subject to WhatsApp/Meta’s own terms and privacy policies.
You can stop receiving non-essential communications from us by contacting us and requesting that we discontinue such communications.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better experience.
Cookies may be used for purposes such as:
- Remembering website preferences
- Understanding how visitors use the website
- Website performance and security
- Analytics and measurement
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our website, communicate with you, process requested services, maintain security, or comply with legal obligations.
For example, information may be processed through website hosting, communication, analytics, payment, or technology service providers.
Such providers may only process information as necessary for the services they provide and subject to their applicable terms and privacy practices.
6. Payment Information
If you make a payment for a program or service through a third-party payment provider, your payment information may be processed directly by that provider.
We generally do not receive or store complete payment card, banking, or other sensitive payment credentials on our website.
Payment providers handle payment information according to their own privacy policies and security practices.
7. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing misuse, and complying with legal obligations.
When information is no longer required, we may securely delete or anonymise it where reasonably practicable.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
To make a privacy-related request, contact us using the details below.
10. Children’s Privacy
Our programs may be intended for learners of different age groups. Where information relating to a child is provided, we expect it to be provided by or with the involvement of a parent or legal guardian where required by applicable law.
We do not knowingly collect children’s personal information for unrelated purposes.
11. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.
The updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Mmanisha’s Academy
Founded by: Manisha Mangwani
Address:
Runwal Greens, Cedar, T-4/2504,
MG Link Road, Nahur, Bhandup West,
Mumbai, Maharashtra – 400078
Pincode: 400078
WhatsApp / Mobile: 8452044361
Email: support@selflovecoach.in